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Forum: RangerMSP Software Discussion Forum (CCRM)

January 21st, 2020, 01:03 PM

Replies: 9

Opinions on Hosted CommitCRM

Posted By mike.palmer

I would like to ask for opinions regarding the use of CommitCRM in Azure, is it better to have a local server? can we connect SQL on the hosted server so we don't have to RDP? The Microsoft server...

Forum: RangerMSP Software Discussion Forum (CCRM)

June 25th, 2018, 04:34 PM

Replies: 1

Daily Dispatcher time increments

Posted By mike.palmer

Our dispatching staff create all our tickets using the Daily Dispatcher interface in CommitCRM and they find the half hour increments time consuming and frustrating to have to go into the ticket to...

Forum: Running an IT Services Business

August 26th, 2015, 03:43 PM

Replies: 5

Filtering Incoming Tickets

Posted By mike.palmer

Thanks for the reply, Just a quick Q? how do we apply a label to an account? We looked around in the ticket section and found labels but saw no way to attach it to accounts.
Cheers

Forum: Running an IT Services Business

August 23rd, 2015, 04:58 PM

Replies: 5

Filtering Incoming Tickets

Posted By mike.palmer

Hello all, I have been asked to find a way to have our help-desk staff filter out tickets from customers who have on-site contracts (approx 20) so that they see the tickets that are created by the...

Showing results 1 to 4 of 4

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