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Forum: RangerMSP Software Discussion Forum (CCRM) October 21st, 2009, 08:06 AM
Replies: 8
Posted By issltd
Hi Doron,

Logs e-mailed as requested.

Thanks,

Howard
Forum: RangerMSP Software Discussion Forum (CCRM) October 21st, 2009, 12:01 AM
Replies: 8
Posted By issltd
Was a solution to this ever found???

I am experiencing the exact same issue but it only seems to occur if I send an e-mail from CommitCRM during the execution.

If I run CommitCRM and send an...
Forum: RangerMSP Software Discussion Forum (CCRM) October 20th, 2009, 02:35 PM
Replies: 3
Posted By issltd
Hi Reno,

My interest in this is really security related in that I would prefer to keep the part of CommitCRM accessible from the Internet separate from the data itself, as much as possible, or...
Forum: RangerMSP Software Discussion Forum (CCRM) October 20th, 2009, 10:22 AM
Replies: 30
Posted By issltd
I have just been experimenting with Tasks and was finding on occasion when editing a task that I was accidentally clicking on Done when I intended to just click on OK. Intuitively I must think an OK...
Forum: RangerMSP Software Discussion Forum (CCRM) October 20th, 2009, 08:30 AM
Replies: 3
Posted By issltd
Is it possible to run the Web Interface Service on a computer other than on the computer the CommitCRM database is stored?

I am thinking of a scenario with the Web Interface running on a computer,...
Forum: RangerMSP Software Discussion Forum (CCRM) October 16th, 2009, 12:44 PM
Replies: 6
Posted By issltd
Hi Neta,

I just tried the Alerts Server and it works fine without SMTP authentication when a new ticket is created in the Customer Web Interface so it must be sending a helo.

Below is from the...
Forum: RangerMSP Software Discussion Forum (CCRM) October 16th, 2009, 11:26 AM
Replies: 6
Posted By issltd
Thanks for the warning. :-)
Forum: RangerMSP Software Discussion Forum (CCRM) October 16th, 2009, 10:32 AM
Replies: 32
Posted By issltd
Hi Luke,

It does actually work when you uncheck the box. CommitCRM invoices will use whatever state the "To be printed" box was in from the last invoice manually created in QuickBooks. Going back...
Forum: RangerMSP Software Discussion Forum (CCRM) October 16th, 2009, 10:12 AM
Replies: 6
Posted By issltd
Hi,

Thanks for the reply.

I suspected that you would suggest the Alerts Server is the preferable way to go which is an acceptable answer as if I go with CommitCRM that option will be on my shopping...
Forum: RangerMSP Software Discussion Forum (CCRM) October 15th, 2009, 11:50 PM
Replies: 32
Posted By issltd
I am in the process of testing CommitCRM CRM 5.2.0.3 and found that my invoices were being created with "To be printed" set in QuickBooks 2009 R8P. I did some testing and it seems to be setting it...
Forum: RangerMSP Software Discussion Forum (CCRM) October 15th, 2009, 10:40 PM
Replies: 6
Posted By issltd
Good Day,

I am in the process of evaluating CommitCRM 5.2.0.3 and have come across an issue with sending Web Interface Notifications when a customer creates or updates a ticket. I have edited the...
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