Forum: RangerMSP Software Discussion Forum (CCRM)
February 7th, 2024, 08:55 AM
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Replies: 1
Our Logs and Tmp folders are filled with very old files. In Logs there's stuff going back to 2014 and in Tmp there's stuff from 2005!
Can we safely prune these?
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 19th, 2019, 07:55 AM
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Replies: 2
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 18th, 2019, 02:00 PM
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Replies: 2
We're working to move CommitCRM to a new server but in the meantime I need to clear up some space on the existing hardware. The TmpCommit directory is over 9 Gig in size and I'm wondering if its safe...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 11th, 2019, 11:18 AM
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Replies: 12
I'm boggled that this system still doesn't have an Auto Close feature. This should have been implemented years ago.
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 11th, 2019, 11:16 AM
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Replies: 3
I hope this is still in your mix somewhere. We've got several people that want to manage tickets out of their calendar. It would be helpful to them to simply check a box labelled "Save charge and set...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 15th, 2018, 11:05 AM
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Replies: 2
I couldn't find that when I looked for it. Thank you!
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 14th, 2018, 02:42 PM
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Replies: 2
We just upgraded from v12 to v17 and I'd like to move to IIS (and use SSL). Is there an upgrade guide for this somewhere?
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 12th, 2018, 04:18 PM
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Replies: 3
In much the same way there is a "Done" checkbox for appointments could we get a "close associated ticket" checkbox on the charge labor screen? It would sure be a time saver.
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 5th, 2016, 10:58 AM
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Replies: 9
> Usually it is a privileges issue that is automatically resolved when Outlook is open and has accessed the Exchange folders you need to sync with.
Unfortunately this is not the case.
Even starting...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 5th, 2016, 08:43 AM
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Replies: 9
30 minutes is decent but please consider adding some type of control for this.
Also, can you confirm that Outlook has to be open and sitting on the calendar page for this tool work?
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 4th, 2016, 04:45 PM
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Replies: 9
I think I have it working, by having Outlook open, but how do you control the sync frequency?
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 19th, 2016, 10:45 AM
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Replies: 9
Upgraded to 12.0.4 and thought I'd give the new Sync tool a shot but can't make it work.
It's logging shows that it's not syncing because it doesn't have permissions however if I open Outlook (2007...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 1st, 2016, 04:23 PM
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Replies: 10
Is there a setting somewhere to auto close a ticket after so many days?
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 1st, 2016, 04:05 PM
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Replies: 56
@itognet
It's going to be hilarious if you put together in a few weeks what Commit has been ignoring for several years.
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 1st, 2016, 03:42 PM
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Replies: 3
We have some clients with over a hundred "pending appointments" stretching back two years or more!
Is there some way to mass remove these? Manually selecting them one by one and clicking delete is...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 11th, 2007, 01:39 PM
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Replies: 61
Interesting, you say to "remote desktop" but by what method do you recommend remoting? If you attempt to run CommitCRM via Terminal Services (RDP in Windows XP) and do not have the SQL solution...
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