Forum: RangerMSP Software Discussion Forum (CCRM)
April 11th, 2024, 07:54 AM
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Replies: 9
Thank you for your patience. We apologize for the delay in providing this update. We're now busier and more active than ever before. You can find more details here. Thank you.
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 11th, 2024, 07:54 AM
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Replies: 5
As already mentioned, feedback about this requirement has been noted. Thank you.
For what it is worth, we've just shared the anticipated update with more details about the evolution of RangerMSP....
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 11th, 2024, 07:32 AM
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Replies: 13
As promised, we've just shared an update with more details about the evolution of RangerMSP. You can find it here.
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 11th, 2024, 07:18 AM
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Replies: 0
Hi Rangers,
At RangerMSP, we've always strived to provide you with the best possible tools and experiences for running your IT services business (MSP), and to be transparent. That's why we're...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 27th, 2024, 06:37 AM
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Replies: 1
Hi Brian,
Please contact us directly by email at support@, so we can more freely discuss credential related issues.
Thanks!
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 22nd, 2024, 11:41 AM
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Replies: 13
Thank you for posting this. Text markup support has been added to knowledge base articles editing together with a few other options (e.g., inline images/photos). The feature request is clear and we...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 11th, 2024, 07:01 AM
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Replies: 13
Thank you for posting this and providing your feedback. We appreciate your input, acknowledge the criticism, and fully understand how this may be perceived from an external perspective. We take...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 6th, 2024, 06:03 AM
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Replies: 1
Thank you for posting this. I assume that you were expecting that the Account status in RangerMSP will be updated to inactive, once the linked customer in QuickBooks is set as inactive, however the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 7th, 2024, 09:03 AM
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Replies: 1
Thanks for asking. Oh, that's a long time :)
Yes, you can carefully delete files in such folders, leaving the ones from the last 30 days or so. As a precaution, we recommend that you first move such...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 5th, 2024, 07:17 AM
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Replies: 13
Thank you for posting and we appreciate your feedback and hear you. A lot is going on and we should be sharing more in the reasonably near future. Stay tuned. Thanks!
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 15th, 2024, 07:20 AM
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Replies: 4
At this time the demand we see for the integration with Zoho Books is low and therefore we do not think that this integration will be available in the near future. If demand increases it'll get a...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 21st, 2023, 07:03 AM
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Replies: 13
Thanks for sharing your feedback, we are surely working at higher pace than ever. We're expecting to share some updates in the new year. Thanks!
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 20th, 2023, 06:21 AM
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Replies: 1
Thank you for posting this.
First thing to verify, and I assume that this is working well already, is that the Web interface works inside your local network. This is the first step for things to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 19th, 2023, 06:14 AM
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Replies: 5
Thank you for sharing your thoughts and important feedback. It's clear and will definitely be addressed. Thanks!
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 18th, 2023, 06:05 AM
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Replies: 13
Thanks for asking. Sure, your annual coverage plan includes unlimited support by our team. Please feel free to contact us in case you have any questions or have a technical issue you wish to discuss....
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 15th, 2023, 11:29 AM
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Replies: 5
Thanks for posting this and for the suggestion; it would definitely be useful. Noted.
Indeed, despite many positive developments, it has been a while since the last release. We hope to share some...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 12th, 2023, 06:45 AM
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Replies: 7
Thanks for posting and happy holidays!
We should be able to help with such an update. We have just sent you an email with more details.
Hope this helps.
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 5th, 2023, 07:30 AM
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Replies: 5
Thank you for the update.
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2023, 06:11 AM
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Replies: 9
Thanks for asking. I checked and saw that this feature request is documented and already has a few votes, however, at this time I cannot say when it'll get implemented. Just like the items you...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 6th, 2023, 06:50 AM
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Replies: 5
From our experience, in most cases there is NO need to turn the cached mode off, however if the sync does not work with Outlook closed, cached mode might be a reason for this (or disabling it may...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 6th, 2023, 06:22 AM
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Replies: 5
Thank you for posting this.
In general Outlook sync should work even if Outlook is closed.
This issue might be related to using Outlook/Exchange in the cached mode. Please try to disable the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 9th, 2023, 06:23 AM
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Replies: 4
Please find an update on this.
We have run tests with 365 as the mail server and it seems that this might indeed happen in some cases and, in our tests, only with somewhat longer subject lines...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 6th, 2023, 10:05 AM
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Replies: 4
Thank you for the additional input. We cannot really tell why spaces were removed there. We will try to investigate it further with 365 and see if there's any 365 settings that we found that can...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 5th, 2023, 10:55 AM
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Replies: 4
Thank you for posting this.
We received a few similar reports in the past about where spaces were removed from, usually long, email subjects by the mail server - In such cases the mail servers were...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 26th, 2023, 06:07 AM
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Replies: 9
Thank you for posting this. I see that we have this request on our list and have added your vote for it. Thanks for asking and following up.
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