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August 3rd, 2010, 09:31 PM
remsle
 
Posts: 24
Hi!

is it possible to interconnect an asset to a specific employee? i would like to know the accountabilities of each employees and if a problem occurs, we can create a trouble ticket for that particular asset. is this possible?

thanks!
remsle
 
August 4th, 2010, 09:21 AM
Support Team
 
Posts: 7,520
remsle,

Each Asset has a "Installed By" field. This fields holds a link to an Employee and it can be used for your needs.

In addition, you can log Tickets under Assets using the Tickets tab in the Assets window, or by simply linking a Ticket to an Asset when you add one.

You can always review all previously handled Tickets for each of your Assets using the Tickets tab in the Assets window.

I hope this helps.

Bracha
 
August 6th, 2010, 12:13 AM
remsle
 
Posts: 24
thanks!
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