RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
January 25th, 2009, 01:22 PM
airwrck
 
Posts: 1
I noticed that there is a "type" field in the accounts that is starred when the account is a secondary contact. Is there a way to set that field from the database to convert an account to a secondary contact?

thanks
Eric
 
January 26th, 2009, 07:42 AM
Support Team
 
Posts: 7,528
Hello Eric,

Thank you for your suggestion. I'll make a note of your request and pass it along to the development team for consideration.

At the moment, if this helps, you can easily create secondary contacts by importing them from the account. To do this, go to the account's Contacts tab, right-click the contacts list area, and select the 'Import Secondary Contacts' option. This allows you to import contacts from a file, and it will create them as secondary contacts for this account.

BTW, from the same place, you can right-click an existing contact and use the 'Copy secondary contact to primary account' option. This will copy the contact information and will create a new account for it, while keeping a link between these accounts via the Relations tab. This is an interesting option which can help keep track of contacts moving between companies or opening their own business.

I hope this information is helpful

Neta
 





All times are GMT -6. The time now is 03:23 AM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.