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October 26th, 2011, 06:37 PM
alex castro
 
Posts: 2
I am using quicks books pro 2009 and a trail version of Commit, I have followed the directions from CommitCRM instructions but cannot see CommitCRM when trying to connect for invoicing.
 
October 27th, 2011, 06:22 AM
Support Team
 
Posts: 7,528
On some configurations it happens that connecting with QuickBooks requires a few attempts. Verify that you are logged into QuickBooks as an Admin and in Single User mode. Then try to connect from RangerMSP. In case this does not help try to connect when QuickBooks is closed. Also, Windows UAC should be turned ON with this edition of QuickBooks. In case it does not work please try to connect from another PC to the very same company file. Once it gets approved in QuickBooks it'll most likely connect from any PC on your network. Also try disabling your Anti-Virus and application firewall as it sometimes interfere with the connection attempts.

I hope this helps.
Dina
 





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