How can I move Ticket to another Account?

[Support Team]

RangerMSP User Question*

How can I move Ticket to another Account?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Re: How can I move Ticket to another Account?

Answer

Simply select the Ticket in the Tickets window and then go to Tickets > Tools > Move Ticket to Another Account and select the appropriate options in the popup form.

Alternatively from the General tab for a Ticket click the magnifying glass icon in the Account field. Or right-click on any Ticket in the list and select Move Ticket to another Account