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I have Quickbooks Pro 2014 and have been working normally until I had to replace my workstation. After all software was installed, commitcrm and quickbooks I keep getting the following error: "Please close all applications, log off and log back in again as an administrator."
I am a domain admin and UAC is off. Please help |
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It's hard to tell exactly what's causing it and we may need review the log files to learn about the exact error code, in any case please try the following first:
Verify that RangerMSP and QuickBooks are using the exact same path for company file. So if one use a drive letter and the other UNC, even if both are pointing to the same file, QuickBooks consider them to be different. Also note that in case the path contains mapped drive, I'd recommend to change it to UNC path in both applications. In order to change the company file path in RangerMSP you should go to Tools > Options > QuickBooks tab > click 'Change Company' button > follow the wizard and select 'the SAME company file in another location' when prompted. Hope this helps. |