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On the server we run the Outlook Calendar Sync App, which does all of the users calendars. This works well (for a while) ... after about a week or two (if we're lucky) the app fails and needs to be restarted. Is CommitCRM going to make a better server side way of syncing to Office 365 for the users? We had to waste a user license to do it this way. There should be a serverside service to do this that does not require the use of a licensed user.
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Well, we'll be introducing a direct 365 calendar sync option that includes server side background syncing. A third party is involved here. The exact offering details and how it'll all work is still a work-in-progress. We'll share more details once we have them... probably within a month or so. Stay tuned!
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