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I have RangerMSP installed and hosted on my Thinkpad T14s Gen 3 (AMD Ryzen 7 PRO 6850U, 32GB RAM, 1TB Samsung 990 PRO SSD). It had been running nice and smooth until recently, now there is severe lag when opening anything (ticket, asset etc).
My SSD is benchmarking fine, the program dir is excluded from AV, I am a solo tech so should be no need for the SQL DB. Are there any maintenance routines I can run to speed it up again? I am not sure what has led to this performance decline but it is painful. Thanks |
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Thank you for posting this. We recommend that you try to reindex the database. The instructions can be found here.
Important - please take a database backup before reindexing. Hope this helps. |
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Thanks, I followed the steps but still there is lag. For example, I open an account, go to the assets tab, click an asset to open it and it takes 11 seconds to load. This only started quite recently (maybe 3 weeks or so ago). Is there anything else you can think of? Thanks
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Thanks for the update. The fact that it started all of sudden is suspicious and 11 seconds and by all means unreasonable. Please contact us directly, we'll try to both analyze your log files as well as run your system on another machine and see if it works faster there. Thanks.
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