CommitCRM Business Automation for successful ITs


Go Back   CommitCRM Forums > CommitCRM Software Discussion Forum
Register Search Today's Posts Mark Forums Read

Thread Tools Search this Thread
 
April 1st, 2019, 02:45 PM
Rich9060
 
Posts: 2
Like SpiceWorks ticket system which can add multiple fields to force customer to put in extra info regarding the problem they are having or maybe like Invarosoft Support Panel .
 
April 2nd, 2019, 06:02 AM
CommitCRM Support
 
Posts: 6,918
Thank you for posting this.

While by design not all Ticket fields are available for customers to see when using the Customer Portal, there are several fields, such as the Ticket Priority and Asset, that can be shown depending on the customer Web user privileges.

In case more customization is required, you can share it with us over email and we will then see whether it can be hacked for you.

Hope this helps.
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search



All times are GMT -6. The time now is 10:08 PM.

Archive - Top    

Commit Business Solutions Ltd.
Forum Software Powered by vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.