CommitCRM Business Automation for successful ITs

April 9th, 2019, 09:46 AM
Posts: 7

We are having trouble when email is produced from CommitCRM.

Danish letters like have changed with Chinese characters and CommitCRM changes subject text in the email to something very strange.

Please help ASAP.

1. Exampel of email "SUBJECT":

VS: =??q RE=3A_=3D=3Futf-8=3FB=3FT3ByZXR0ZWxzZSBhZiBzdWJkbW/Dpm5lIHDDpSBiamQ?= =??q?tYWR2b2thdGVyLmRr=3F=3D_Ny_Sag_=5BTKT-0500-59214=5D__-_Advokaterne_?= =??q?

2. Exapel of email text:

----- Original Message -----
From: Christian Ringb櫠<>
Sent: Tue, 9 Apr 2019 09:26:40 +0000
To: "''" <>
Subject: Oprettelse af subdmo殥 p堢

Dom殥t bedes peget hen p ip

P forhnd tak 😊

Venlige hilsner

-- -- -- --
Christian Ringb櫼BR><mailto:christian@pro>
Mobil 22 43 96 50
April 9th, 2019, 10:51 AM
CommitCRM Support
Posts: 6,918
Thank you for posting this. CommitCRM does not directly deal with this and I suspect that maybe something has changed on your server as from what you described it worked well before. In any case, we will be happy to review your log files, maybe we'll find a clue regarding what has changed. Please zip the content of \CommitCRM\Logs folder and share it with us over email (support@), dropbox, drive, etc.

Hope this helps.
April 9th, 2019, 01:02 PM
Posts: 7
Yes please. I have send you logs.

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