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February 4th, 2008, 08:41 AM
Product User
 
Posts: 123
How can I track equipment serial numbers?



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February 4th, 2008, 08:47 AM
Support Team
 
Posts: 7,514
You can use RangerMSP Assets in order to track Hardware and Software equipment. For each Asset you can keep a lot of information – serial number, licensing and warranty information, versions, vendor information and more. You can also open service Tickets and link them to the Assets, so you can track the service history for each equipment.

You can search for Assets by the serial number by selecting the Serial No. in the "Find" criteria field in the search pane for Assets. You can also generate Assets reports and filter them by the serial number. You can read more about assets on our web site, under Products > Asset Management.

Neta
 
February 4th, 2008, 08:45 PM
brills
 
Posts: 42
We run a monthly report across our entire client base for assets expiring in the coming two months, we then email clients with expiring products, domain names, SSL certificates, software licenses for renewals etc. It's great for cross-sales and ensuring you don't miss the little things that keep clients running.

They're also great for your quarterly client review, you can print out a client asset report, better yet print to Adobe and highlight equipment you're recommending be updated or replaced based on original purchase date.
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