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**lpopejoy** · September 15, 2009, 01:37 PM

Re: What do you sell for Backup software

We use Ahsay for remote backup. We are starting to use ShadowProtect since that integrates very nicely with Labtech.

...Not sure if I can recommend Ahsay or not. It is a Java based product, which works well. However, every time I've done an upgrade, I have had terrible results (server side) and their support is equally bad. Can't really speak on ShadowProtect because I have yet to install it! :)

--Luke

**natrat** · September 16, 2009, 04:30 AM

Re: What do you sell for Backup software

For small business who just need data backup I use external hard drives and Cobian Backup, which also does FTP backup.

In the past few months I have been implementing Shadowprotect. It ROCKS. Did a training course with them a couple of weeks back and have done recovery on a couple of servers as a test and they both worked well. On a IBM thinkserver i didn't even need to load in the RAID drivers for the recovery CD to see all the partitions and recover successfully. Took 15 mins. The Hardware Independant Restore (HIR) functionality looks great too. I have continuous incremental images running on a couple of servers which does images every 15 mins. Extremely low overhead.

My standard SP setup is install a dedicated internal drive as the image repository and enable continuous incremental backups during business hours. On the database, file and exchange partition i have it set to image every 15 mins. On the system partition (C:) I have it set to do half a dozen incrementals a day. As a secondary offsite backup i have a seperate job which does a full image of the whole system to revolving external hard drives each night. covers most bases. Their support is pretty good in Australia as well, i had one issue with recovering to one server and the regular help Joe ran out of ideas so the Australia-wide tech support manager rang me direct and sorted it.

cheers
n

**Carl2468** · September 16, 2009, 07:53 PM

Re: What do you sell for Backup software

For remote backup, we use Remote Backup Systems at www.remote-backup.com... works pretty well. One thing that you have to make sure of is that your clients have adequate upload bandwidth to handle remote backup, especially if they have a lot of data.

For local desktop backups, Norton Ghost is excellent -- get a desktop back up and running in minutes.

For servers we use Symantec Backup Exec, but are in the process of evaluating Acronis for bare-metal restore.

**wtbservices** · September 16, 2009, 09:31 PM

Re: What do you sell for Backup software

Take a look at Image For Windows at http://www.terabyteunlimited.com. It can take an image of a live system similar to StorageCraft. It costs $39 and will run on all Windows versions including server and 64 bit (but it wont run on a dynamic disk). It can do incremental backups, and it has an image viewer that allows you to open a drive image and extract files and folders. It can compress and encrypt the images with 256 bit AES. It's also highly scriptable. It can't convert from physical to virtual or vice versa where StorageCraft can. Tech support has been phenomenal. They give you several methods to restore an image from bare metal including a Linux boot CD, a DOS boot CD, and a plugin to add to your BartPE disk.

We typically use this to supplement online backups by taking an image of the server weekly. If a crash happens it is much faster to restore from the image and then pull in the newer data from online. We do have a few clients that image to external USB drives where their data exceeds thier bandwidth. At less than $40 per server it is a no brainer.

**digitalminds** · September 18, 2009, 07:29 AM

Re: What do you sell for Backup software

Macrium Reflect is a similar product at $39 in which you can image Windows servers and workstations in both 32 and 64bit version. Has scripting and incremental backup capabilities with 3 different bootable CDs.

http://www.macrium.com/

**cforger** · September 24, 2009, 02:25 PM

Re: What do you sell for Backup software

We've switched to ArcServe a few years ago due to issues with Veritas (just before Symantec bought them, and at the time I was so unimpressed with what they were doing with Norton, I didn't want to hang around).

I am looking at getting off conventional software tho - Cumbersome, and very expensive. The big stumbling blocks are Exchange and SQL backups - Regular file system isn't hard, but having mailbox and message level backup is very useful, and you don't get that in Shadowprotect or similar products.

I forsee us moving towards a mix of online backup (which we offer), image backups, and maybe some conventional software for exchange peace of mind.

**Aveyotech** · October 5, 2009, 03:19 PM

Re: What do you sell for Backup software

Thanks to everyone for their insight on this matter. Now I just need to find the time to research all of these options...not to mention try them out.....Wish me luck! lol

cforger: what do you currently use for online backup?

Thanks again to everyone!

**cforger** · November 6, 2009, 11:51 AM

Re: What do you sell for Backup software

Avey:

We use NovaNet - And it's ancient, but we put a lot of $$ into it years ago for the licenses, and it still runs on 2003 clients, so what the heck - We'll milk it and save up some cash for Symantec Net Backup I think..

**Dan@safe-harbour.ca** · November 9, 2009, 10:02 PM

Re: What do you sell for Backup software

I have used Remote-backup, Vembu StoreGrid and Novanet in the past for remote backup for smaller datastores up to 100GB. I now use RoboBak and am very happy with it. Specifically what it does well compared the other products is data deduplication. It is brandable and allows me to create branded client and portals for resellers. I always use a imaging product for local backup and prefer storagecraft or Acronis.

For my larger clients I use the BDR solution from Zenith Infotech. his allows for backups every 15 minutes with standby server function through the use of virtualization.

**ebuhrendorf** · November 25, 2009, 12:40 PM

Re: What do you sell for Backup software

I am about to try Carbonite. Does anyone have any input on them?

**AN-Tech** · November 25, 2009, 03:54 PM

Re: What do you sell for Backup software

ebuhrendorf,

Make sure you are happy with the upload/download speeds. We had a client that used them for backup since it was only $5 per month. When they had a drive failure and had to download their data again it took them almost 4 weeks to get it all back.

I'm not sure if Carbonite is offering this yet but some services will offer the option to have them restore to an external drive that they will next day air to you. Obviously this would cost extra but at least you can get things back quicker.

**sapsford** · November 27, 2009, 07:23 AM

Re: What do you sell for Backup software

Acronis for workstation and server imaging
i always add an extra hdd in any computer i supply
disk space is cheap and can save you time
syncbackse for backups and have the backup log emailing me
also use simple xcopy and a backup method
also use the QNAP NAS's for customers offices
you can put a second one at customers home, and have them replicating

**wtbservices** · December 19, 2009, 11:26 AM

Re: What do you sell for Backup software

Just to add to this, for workstations Re-Bit has been pretty amazing.

**mundycomputers** · May 1, 2010, 05:06 AM

Re: What do you sell for Backup software

ShadowProtect is my recommendation.

But most of my clients get BackupAssist, it's cheap enough but very good software. It's by far the easiest to set up and maintain, and the support is decent too.

Still, those that will spend the money get ShadowProtect.

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What do you sell for Backup software

What do you sell for Backup software

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