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What happens when device is deleted in Continuum?
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October 18th, 2018, 01:52 PM
mperic
Posts: 5
I searched the documentation and this forum, and couldn't find the answer to this:
What happens when a device is removed/disabled in Continuum?
Does it stay as an Asset in CommitCRM?
mperic
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October 18th, 2018, 02:14 PM
Support Team
Posts: 7,514
Yes, it stays as an Asset in RangerMSP with its full service history and all other related details.
Hope this helps!
Support Team
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October 18th, 2018, 02:20 PM
mperic
Posts: 5
Thanks.
Is it possible to automatically update the status to "Not Active" when it's removed from Continuum?
mperic
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October 19th, 2018, 06:03 AM
Support Team
Posts: 7,514
Thank you for asking. Once the device is deleted in Continuum it does not 'ping" RangerMSP's about it so there isn't an indication for this.
Hope this helps.
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October 19th, 2018, 07:59 AM
mperic
Posts: 5
Ah, okay, makes sense...
Thanks for clarifying this.
mperic
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