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January 29th, 2014, 07:22 PM
nextechinc
 
Posts: 11
When I create a Quickbooks invoice from CommitCRM it isn't marking the Charges as billed. Instead, I have to manually select the items and mark them as billed. According to the wiki these items should be marked as billed automatically. Am I missing a setting somewhere to enable this feature?

Thanks.
 
January 30th, 2014, 06:10 AM
Support Team
 
Posts: 7,514
Thank you for posting this.

It should work as described on the wiki and all included Charges should be automatically marked as Billed. Please verify that those Charges were included in the invoice (e.g. not just being listed for you to decide whether to include them or not).
If everything seems to be configured correctly you can send us your logs for further analysis: Help > Technical Support > Send Log Files.
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