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March 26th, 2008, 02:35 PM
Product FAQ
 
Posts: 172
How does the RangerMSP Email Connector handle spam? I understand that spam goes to an internal account in my company. Does this mean I must filter spam inRangerMSP?
 
March 26th, 2008, 02:38 PM
Support Team
 
Posts: 7,514
Only emails with a verified source (i.e. the "From" email address matches an existing email in the RangerMSP database) will create a new Ticket in the system. All unrecognized emails will be forwarded to a selected mailbox for manual review.

You can also set up any server-side mailbox spam filter so that RangerMSP Email Connector only receives messages that have passed the spam filter.
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