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Hi,
CommitCRM seems to be having issues if the PC is locked and CommitCRM is left open. When unlocked the CommitCRM window cant be opened or closed and I have to kill it using task manager. I am on Windows 7. Does anyone else have this issue occurring? Cheers |
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Project3IT,
What you describes makes sense. RangerMSP client maintains a constant contact with the central database located on your server. In case the connection to the server breaks, such as the case when locking your PC or disconnecting from the network, the connection to the database will break and you'll need to restart RangerMSP client once you unlock your PC (or reconnect it to the network). Regards, Doron |
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Thank you ascendnet!
This is exactly our thought too. When the PC is locked Windows tries to consume less power (which is good) but in some cases this has side effects like breaking existing network connections. We recommend disabling the network adapter power management settings so it'll never go to "sleep" on idle and similar situations. Thanks, Doron |
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Can you check something for me - when it freezes next time, go straight into "My Computer" and look at your mapped network drives. Do they have a red "X" on them?
You may be experiencing the same thing I am, which I have been struggling with for months and not yet resolved. What happens to me is that after a period of time, the mapped drives "disconnect" - it's a well known problem but none of the solutions have helped me yet... Daniel Mundy http://blog.mundy.co |
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Windows 7 has a serious mapped drive bug. It often shows disconnected when is it in fact connected.
When a program or service depends on windows to tell it that it is connected, things sometimes break down. I have not been able to solve it yet. Many of my clients are upset at the red x, even when the mapped drives still work. Some programs give a cant find file error from time to time. |
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pops1000uk,
Some possible reasons were mentioned above. In any case, we've just release a small, yet recommended, update for 5.5. We recommend that anyone using 5.502 will update to the new 5.503. Click here to download the quick update program (it only works if you have 5.502 installed, check the Help About dialog window). Thanks, Dina |