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Hi Commit,
I am having some ERR emails with this information: *** Errors occurred while processing the attached Email. You should process this Email manually. Reason: Error occurred while trying to find the sender Email address in CommitCRM database. You should process this Email manually. I have checked that The e-mail address does exists - and only once. Bonusinfo, recently I have upgraded CommitCRM to v.6 What can you suggest. |
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It should work unless the email is listed more than once, written incorrectly or that there is some file/s corruption. Please email us your RangerMSP log files using the Help > Technical Support menu in RangerMSP + Include in your email to us the EXACT email address you are referring to.
Thanks. |