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Thank you for posting this. Yes, there is a utility for updating document paths. You can read the full instructions and download the utility from here.
Note that you should make a backup before running this or any other batch update. Hope that helps. |
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Dear CommitCRM, I have tried the patch but when I drag a file into a ticket or account it keeps saving to the old directory location.
Old location C:\CRM\Docs\ the new location should be C:\Users\David0651053416\Documents\11 CommitCRM\Docs\ can you assist further please. I have setup the new location in options> documents |
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Please check that the Docs Dir for the specific Account is not showing the old path - you can see it on the Details tab in the Accounts window. The utility changes paths for existing docs but new docs will go to the old folder if that is still set for the Account in question.
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