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Thank you for asking. You'll need to copy/paste the credentials you want to share with them. Printing all passwords isn't an option. Note that each password you'll fetch in order to paste it will be audited under the password history.
Hope this helps. (Update from Support Team: the option to export customer passwords was introduced in version 25.) |
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Would be nice to have a report, even if it comes with a disclaimer about security, as the passwords actually belong to the customer. Instead of being able to export to a spreadsheet or PDF report, we'll spend an hour copying and pasting so they can have their data.
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I agree, should be a way to either print a list or export passwords if the user has the rights to do so. Any digital repository of passwords should also be able to be exported and stored in a secure location in case something would happen to the source of the data.
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Any word on whether this has been evaluated or not? I have spend hours copying and pasting, when it could be minutes. There easily could be a security level to allow this to authorized individuals and even an "I understand . . ." button to click prior to allowing the export.
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Unfortunately at this time we have no news on this. We may implement it in the future.
(Update from Support Team: the option to export customer passwords was introduced in version 25.) |
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This is an interesting idea. My quick feedback is that I'm not sure whether it would be possible. The entire password database is protected-with/encrypted-by/based-on your passphrase. Any access to passwords require providing that key. Even RangerMSP itself, any component, cannot access the password vault without it. This adds security but also some technical complexity when it comes to this request, as you wouldn't want to share that passphrase with customers. In any case feedback is noted and will be evaluated. Thank you!
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Integration of CommitCRM Password database with LastPass, or Bitwarden would be the best solution.
Fyi, LastPass Enterprise is a solution you could use to share passwords with your users. You can setup shared folders, then invite the users to download LastPass Free version. Or you could just setup Last Pass Free account for each client. No problem exporting to different formats, csv, html, txt and import / export from other password managers. |
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Following up again on this. Any word of this? Copying/pasting takes time and leads to mistakes. Any chance of this being discussed? If it has been, can we have a word from the developers/project managers about why it is thought to not be a good idea/practical/possible? Would like to put this to rest if it will never be a feature, instead of hanging on a thread with the reply that, "It may be included in a future release."
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