Querying Ticket Type and Status fails

[jakogut]

When I query ticket record ids using both the ticket type and status, it seems the query fails.

Any idea what might be the issue here?

This is the query: https://gist.github.com/jakogut/9fbf4e15373d64fa4cf3

[jakogut]

Re: Querying Ticket Type and Status fails

To be more specific, the function CmtGetQueryRecIds() returns status 3100.

[Support Team]

Re: Querying Ticket Type and Status fails

Thank you. Please try to add spaces before and after the AND operator, for example:

<Link> AND </Link>

We will make the API add such spaces when there aren't there. Anyway, the above should work well for you.

Hope this helps.

[jakogut]

Re: Querying Ticket Type and Status fails

It seems that works, thanks for the response.