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April 1st, 2014, 05:28 AM
neil.ewing
 
Posts: 25
Hi,

Can someone tell me how to add the latest history note to a custom ticket report please?

Thanks
Neil
 
April 1st, 2014, 06:06 AM
Support Team
 
Posts: 7,514
If you use the Expanded Ticket Details report as the basis for your custom report it will include all the History Notes for the Ticket, however it can't be limited to showing just the last one.

Hope this helps.
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