RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
January 16th, 2008, 01:25 AM
emilyjp
 
Posts: n/a
What is the difference between these two? Do I need to use both always?
 
January 16th, 2008, 01:58 AM
Support Team
 
Posts: 7,514
The main differences are that the Asset Name is a mandatory field, and each Asset must have an Asset Name, which can be any name you wish. You can have many assets with the same name.

The Asset Code on the other hand is not a mandatory field. You can leave it empty. However, when it is used its value must be unique. In other words, you cannot have two assets with the same asset code (but you can have as many assets as you want with no code).

This helps when you have the same type of Asset (e.g. "HP Workstation Z50"), but you wish to differentiate between the different Assets using a unique Asset Code (e.g. "HP-Z50-001", "HP-Z50-002", etc.). When you wish to select the Asset from the drop-down list (such as when selecting an Asset for a new Ticket), you will be displayed with both the Name and the Code, which helps you easily find the exact Asset you need.

HTH

Sherry
Reply





All times are GMT -6. The time now is 08:30 PM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.