Web login Employee OK, Customers fail

Hi

Starting to test out Web Interface having purchased that module and works just fine on standard port (4961) when an employee logs in. However, when a customer (testing on behalf of 2 customers) both return the message that "The trial period is over. Please contact......"

We have been testing this over the web as well as locally but same result.

I guess that I am missing something ?

Regards

Sandy

Hi Sandy,

Thanks for posting this.
This looks to be a simple licensing problem as the RangerMSP Web Interface is divided to 2 different products; the RangerMSP Web Interface for Employees and the RangerMSP Web Interface for Customers. If you can directly over email at Support @ , we can check your RangerMSP account and see what needs to be done to get the RangerMSP Web Interface for customers enabled for you.

Hope this helps.

Regards,
Neta

OK - I was missing something - two separate licences. Can't afford customer one at moment.

Thanks

Sandy