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Just switched to Office 365 and get the following error below. I went into ServerConfig.exe and reset and tested the email conenctions and they all passed. Any incoming emails are showing in the outlook inbox for a few seconds and then disappear. No tickets are created and no messages are forwarded to any of the techs. any ideas what we messed up?
thanks, jim SMTP Exception: The server rejected the message: 550 5.7.1 Client does not have permissions to send as this sender 07/10/2013 15:31:15: Queued 07/10/2013 15:31:16: Connecting 07/10/2013 15:31:16: AlreadyConnected 07/10/2013 15:31:16: Sending 07/10/2013 15:31:23: Sending - SMTP Exception: The server rejected the message: 550 5.7.1 Client does not have permissions to send as this sender 07/10/2013 15:31:24: Connecting 07/10/2013 15:31:24: AlreadyConnected 07/10/2013 15:31:24: Sending 07/10/2013 15:31:30: Sending - SMTP Exception: The server rejected the message: 550 5.7.1 Client does not have permissions to send as this sender 07/10/2013 15:31:31: Connecting 07/10/2013 15:31:31: AlreadyConnected 07/10/2013 15:31:31: Sending 07/10/2013 15:31:37: ErrorOnSend - SMTP Exception: The server rejected the message: 550 5.7.1 Client does not have permissions to send as this sender 550 Solution: ------------ For more information visit CommitCRM online support resources at support Date Ref # 130709 |
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We've just replied to your email about this. In short the root cause is that Office 365, that you have just started to use, does not allow message relaying. You will need to disable the option to relay messages and all should then work well will 365.
Hope this helps. |
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Did you follow the other email and edited the .ini file? You should add the token if it's not there and set it to Y. In case you need that email again, please let us know and we'll forward it to you. We do not post it here for a reason, this might create issues if mis-configured and we try to be on top of it. Please let us know.
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