RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
August 2nd, 2009, 07:45 PM
DavidW
 
Posts: 24
Hi Folks!

We are trying to configure an WHO IS domain look up as Online Service in CommitCRM (we are using Ver 5.1.0.1), using Network Solutions' DB/Site (which doesn't require filling in a - and haven't been able to get it to work right, using the following Properties

Name: [Whatever:-)!]
Data Source: Accounts
Base URL: http://www.networksolutions.com/whois/index.jsp
URL Parameters: ?queryString=<CMTLBLDATA_FLDCRDURL1>

What should we be using as the URL parameters/anyone gotten this to work? Grateful for assistance!

(We checked the forum posts to date on this and found one old post pointing to a now Paid service.)

TIA!


/dwv
David W. Vaughan
www.A-1techsupport.com
 
August 3rd, 2009, 08:07 AM
ajgyomber
 
Posts: 84
David,

I would suggest using a WHOIS search that is not a registrar. Try the following:

Name: DomainTools WHOIS (Web 1)
Data Source: Accounts
Base URL: http://whois.domaintools.com/
URL Paramaters: <CMTLBLDATA_FLDCRDURL1>

Hope this helps!

--AJ
 
August 3rd, 2009, 08:29 AM
DavidW
 
Posts: 24
Thanx AJ!

Still not working quite right for us, with THIS lookup site.

Is there a parameter VALUE that the CommitCRM field must be set to be equal to, eg.
whois=<CMTLBLDATA_FLDCRDURL1>

Tinkered a bit just now, looked at source code for enquiry page, but didn't jump out at me:-)! so grateful for last missing piece.

TIA!

/dwv
 
August 3rd, 2009, 10:06 AM
Support Team
 
Posts: 7,514
David,

The <CMTLBLDATA_FLDCRDURL1> parameter will automatically be replaced with the Web address (URL) of the selected Account when the online service is activated (The Web field found under the Account Address tab).

What site are you trying to use with this Online Service? does it know how to handle external parameters?

Thanks,
Dina
 
August 3rd, 2009, 02:15 PM
DavidW
 
Posts: 24
Thanx AJ and Dina!

The Online Service is now WORKING - as you specified AJ. Shutting down and restarting CommitCRM got it working. Basic troubleshooting step:-)!.

Best!

/dwv
A-1 Tech Support
Reply





All times are GMT -6. The time now is 02:21 AM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.