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Hi Guys,
Created a custom quote ofrm. Had it working ok, then I emailed a test quote to myself and noticed the Tax portion is showing on the form. I checked in the designer and the fields are there ok, but nothing shows when I preview it. I removed the fields and reapplied them but now I cant get any Tax information at all to show in the quotes. Any ideas? |
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Thank you for posting this. First - test with system quote templates - does it work? In case it does not then I suspect that your custom quote template is fine and the problem relates to the specific quote you test with - it is possible that it was created before applying/selecting/setting the relevant tax codes to the customer account. In that case - open the Quote and refresh its tax settings. From the Quote details window select Quote > Tools > Refresh & Recalculated Taxes for Quote .
In case it does work for system templates but not with your custom one - then I'd recommend that you review the template again. Hope this helps. |