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December 13th, 2018, 07:56 AM
tdr.css
 
Posts: 21
It would be very helpful to have the option for ticket titles as a column in the charges list.
 
December 13th, 2018, 09:43 AM
Support Team
 
Posts: 7,514
Thank you for posting this. We've logged this idea, thanks.

For what it is worth, you can open a ticket preview using the icon in the Ticket column as shown below:

 
January 23rd, 2019, 09:47 AM
racassel
 
Posts: 201
I don't think it can happen, suspect there is a design flaw or challenge? That will not allow data from charges and appointments and tickets on the same report (or screen). If it were possible, you would expect to see the phone number, address, contact for the ticket on the TICKET PREVIEW screen and not have to click a button to open something else. I think the limitation prevents a "single pane of glass" to be fully applied....IMHO
 
January 24th, 2019, 06:20 AM
Support Team
 
Posts: 7,514
Thank you for posting this. There are various places in the application where data from another object type is shown, for example, Asset name in the Tickets list or in the Ticket Preview/ Details.

Technically we assume that this could be implemented, however such changes should be further reviewed. Thanks.
 
January 27th, 2019, 12:42 PM
northwestmsp
 
Posts: 157
We like (love) the new three-dot icon visibility from everywhere in CommitCRM. Nicely done there!
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