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History notes in ticket report
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April 1st, 2014, 05:28 AM
neil.ewing
Posts: 25
Hi,
Can someone tell me how to add the latest history note to a custom ticket report please?
Thanks
Neil
neil.ewing
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April 1st, 2014, 06:06 AM
Support Team
Posts: 7,514
If you use the
Expanded Ticket Details
report as the basis for your custom report it will include all the History Notes for the Ticket, however it can't be limited to showing just the last one.
Hope this helps.
Support Team
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