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August 13th, 2010, 10:19 AM
AN-Tech
 
Posts: 478
There is an option in CommitCRM that is turned on by default to add a credit to the bottom of report.

When turned on this is on the bottom of reports……
Produced by CommitCRM Business Solutions Ltd. License registered to AscendNet, Inc.

When we turn this option off it displays this line on the bottom now….
License registered to AscendNet, Inc.

It seems to me that disabling this option should remove the entire line and not just the Produced by CommitCRM part.
 
August 13th, 2010, 10:23 AM
Support Team
 
Posts: 7,514
Thank you for asking this. The option is there to remove credit for RangerMSP. It is not designed to remove your business name (i.e. the name the RangerMSP license was issued to) which is part of the licensing scheme.

HTH
Neta
 
August 13th, 2010, 10:29 AM
AN-Tech
 
Posts: 478
Why would having a valid license force that line on reports? I could understand in demo mode or if there wasn't a valid license displaying a message. But there is no benefit to displaying that to our clients, it makes the reports look bad.
 
August 13th, 2010, 10:41 AM
Support Team
 
Posts: 7,514
It's a part of the licensing model and there's logic behind it, which I cannot discuss here.
Anyway, like always, we listen and if there'll be a way to enable users to remove it, we will.

Thanks,
Neta
 
August 13th, 2010, 02:56 PM
wsandwith
 
Posts: 65
I would also be interested in removing this.

WS
 
August 14th, 2010, 10:57 AM
geeky_jason
 
Posts: 4
It needs to be removed.
 
August 15th, 2010, 04:58 PM
PowerOn
 
Posts: 9
Yup, this needs to be removed. Every time I see it on a service ticket or report it gets under my skin.

My company paid for the software and we own a license. Paid versions shouldn't have this.
 
August 16th, 2010, 06:29 AM
Support Team
 
Posts: 7,514
Guys,

Thanks for your feedback.

The credit to RangerMSP can be removed. It's your business name that remains.
Currently, your business name cannot be removed from the reports footer.

Thanks,
Rinat
 
August 18th, 2010, 12:26 AM
geeky_jason
 
Posts: 4
I've spent considerable time and money making all of my client-oriented documents have a specific look (branding). CommitCRM ruins that with the license tag, no matter which version of it is there. If I had known it was a permanent fixture and not a demo thing I would not have purchased. Now I'm stuck with it at least long enough to recoup the investment.

Quickbooks doesn't put a license tag on every form/report I print. No reason CommitCRM should, especially considering I paid more for CommitCRM than I did for Quickbooks.
 
August 18th, 2010, 06:27 AM
Support Team
 
Posts: 7,514
We may have a possible solution for registered users and custom designed reports. You can contact our support by email for more information.

Regards,
Neta
 
August 18th, 2010, 06:34 AM
AN-Tech
 
Posts: 478
All of the reports I am printing are stock reports and not custom designed. I'm not looking to recreate all of the reports manually, hopefully that isn't the solution.
 
August 19th, 2010, 02:55 PM
nattivillin
 
Posts: 1,146
I asked for this to be removed long time ago. Not sure about the " logic behind it" but it just looks bad on the reports we send to clients.

I also do not wish to create a bunch of custom reports.

+1 for removal
 
October 5th, 2010, 07:34 AM
bdbrower
 
Posts: 104
+1 for removal of the entire footer.
 
October 12th, 2010, 07:01 PM
nattivillin
 
Posts: 1,146
We were thinking of ditching quickbooks and using CommitCRM exclusively. Eliminates double data entry. I almost forgot about this until we printed one form for a client and there it is, that horrible footer.

eww
 
October 13th, 2010, 06:21 AM
Support Team
 
Posts: 7,514
Guys, for registered users that are using the current release (5.4) only the (yours) business name is displayed without any credit toRangerMSP.

I'm not trying to reopen this thread :-) We do see the notes here. I just want to make it clear for the other readers what is displayed.

Thanks,
Sherry
 
October 13th, 2010, 03:17 PM
nattivillin
 
Posts: 1,146
I didnt know they "fixed" it in the new release. Maybe you can mark this closed since its resolved!
 
October 26th, 2010, 01:50 PM
computancy
 
Posts: 1
It's not fixed. It is still the same License registered to etc in a different font to the rest of the form.

I agree it should not be visable if you don't want it there, maybe mandatory on trial or unlicensed only.
 
May 15th, 2014, 10:49 AM
susanpaz
 
Posts: 22
Ok, HOW do you find the OPTION to remove the credit? My copy is registered, licensed, and up to date and i do not see anywhere to remove the credit.
 
May 15th, 2014, 11:34 AM
Support Team
 
Posts: 7,514
We replied to your email regarding this. Thanks.
 
July 2nd, 2014, 03:40 PM
rmkc512
 
Posts: 6
Could you post in the forum how to remove it?
 
July 3rd, 2014, 06:22 AM
Support Team
 
Posts: 7,514
We have sent you an email with instructions for this.
 
July 7th, 2014, 01:00 PM
TriadNetSys2013
 
Posts: 20
+1 for option to remove this line
 
July 7th, 2014, 01:09 PM
Support Team
 
Posts: 7,514
You can remove it already! Drop us an email and you're done!
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