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January 31st, 2019, 07:35 AM
nattivillin
 
Posts: 1,146
Is there a way to delay the new appointment popup reminder?

When I go to schedule the ticket I get this popup before I can even set the time. I guess it pops for the default time which is never ever the time.

Can i get like a 5 min delay before the default reminder pops? I just need enough time to set the appointment!
 
January 31st, 2019, 09:19 AM
Support Team
 
Posts: 7,514
Thank you for posting this. This sounds strange.

In general there are no settings for the reminder delay. It may be related to the default reminder settings configured under the Tools > Options > Calendar tab.

In case you can share more details or email us the screenshot of the appointment details when such reminder pops, it will help us better understand what is going on.

Hope this helps.
 
February 28th, 2019, 03:26 PM
nattivillin
 
Posts: 1,146
I would have to record a video for you to get the full effect. Stay tuned!
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