RangerMSP Business Automation for successful ITs

 
June 11th, 2019, 09:41 PM
HavenZone
 
Posts: 71
On the server we run the Outlook Calendar Sync App, which does all of the users calendars. This works well (for a while) ... after about a week or two (if we're lucky) the app fails and needs to be restarted. Is CommitCRM going to make a better server side way of syncing to Office 365 for the users? We had to waste a user license to do it this way. There should be a serverside service to do this that does not require the use of a licensed user.
 
June 12th, 2019, 06:11 AM
Support Team
 
Posts: 7,510
Thank you for posting and asking.
Yes, we've been working on it together with a third party to be able to offer exactly such a syncing option. More details will be shared separately. Thanks!
 
June 12th, 2019, 08:07 AM
lpopejoy
 
Posts: 942
Oh! This sounds big? Can you tell us more?
 
June 12th, 2019, 10:54 AM
Support Team
 
Posts: 7,510
Well, we'll be introducing a direct 365 calendar sync option that includes server side background syncing. A third party is involved here. The exact offering details and how it'll all work is still a work-in-progress. We'll share more details once we have them... probably within a month or so. Stay tuned!
 
June 12th, 2019, 11:04 AM
lpopejoy
 
Posts: 942
+1 for finding a way.

-10 for a 3rd party. That’s very disappointing.
 
June 12th, 2019, 11:18 AM
Support Team
 
Posts: 7,510
You might be jumping to conclusion too fast :-)

Please wait until all details are available.

Thanks!
 
June 12th, 2019, 11:21 AM
lpopejoy
 
Posts: 942
Ok, point taken. :)
 
June 12th, 2019, 12:39 PM
aaspeer
 
Posts: 188
This is very exciting news Commit!!!
 
June 16th, 2019, 11:45 AM
northwestmsp
 
Posts: 157
Yay!!
 
July 19th, 2019, 08:39 AM
northwestmsp
 
Posts: 157
Ping?
 
July 19th, 2019, 09:47 AM
Support Team
 
Posts: 7,510
Thank you for posting this.

An optional third-party plugin for direct syncing with Office 365 calendar for RangerMSP will be introduced at the same our next version RangerMSP 23 will be released - in a few weeks, the Beta already started.

Stay tuned!
 
July 23rd, 2019, 05:24 AM
nattivillin
 
Posts: 1,146
What about for other exchange servers?
 
July 23rd, 2019, 06:22 AM
Support Team
 
Posts: 7,510
Thank you for asking. At this time a direct sync with Exchange, unlike the existing sync through Outlook or the coming Office 365 direct sync, is not planned.
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