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March 3rd, 2020, 08:59 PM
nattivillin
 
Posts: 1,146
ID 5010

A process serving application pool 'CommitCRM Web Interface' failed to respond to a ping. The process id was '8248'.

Web users cant connect to CommitCRM. A server reboot fixes this, but we shouldnt have to keep rebooting the server. IIS reset does not seem to fix it.

This just started about 2 weeks ago. Any ideas where we should look?
 
March 4th, 2020, 06:02 AM
Support Team
 
Posts: 7,514
Thank you for posting this.

Googling for this error returns various results.

For example, a similar error was discussed on the IIS forum:

https://forums.iis.net/t/1230095.aspx

Please check whether the above, or any of the other results may apply to you.

Hope this helps.
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