I did a search for this on the CommitCRM site but could not find the answer. When I delete a document from an account's Docs tab, the document listing in the list is deleted, but the actual document in the account's Document Path folder remains undeleted. Am I missing something? I know CommitCRM can store large amounts of documents without significantly affecting performance (as per one of the forum searches I performed), but after years of use, the drive containing my Commit Documents folder is filling up and I need to get rid of old documents and those of customers who are no longer active. I also have found that when deleting a ticket and choosing the option to "delete documents" the document is removed from the Docs tab list but the actual file in the Documents Path folder is not deleted. Please advise. Thank you.
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