RangerMSP Business Automation for successful ITs

 
November 11th, 2016, 02:24 AM
KarinC
 
Posts: 44
Hi
We are wanting to generate a digitally signed report that displays only the charge generated at the time of signature. Currently the report shows all charges on the ticket.
How can I limit this?

Is there a way for the customer to view the document as they are signing digitally?

Thanks
Karin
 
November 11th, 2016, 06:02 AM
Support Team
 
Posts: 7,510
Thank you for asking. When customers digitally-"hand"-sign Tickets they sign/approve the entire Ticket at the time of signing, this includes all Charges logged under the Ticket by the time they've signed it. At this time there is no option to allow them to approve only the most recent Charges of a ticket but not previous ones entered.
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