RangerMSP Business Automation for successful ITs

 
January 4th, 2019, 02:13 PM
lpopejoy
 
Posts: 942
This has been a request for the past 10 years. Where is this feature at? Office 365 has a robust API and every PSA almost uses it. Can we get out of the dark ages? There is no reason that we need a PC running with Outlook to sync a calendar. Seriously, there aren't any legitimate excuses.

I would be willing to bet that 80% at least of your users are on Office 365. sync to that and you will have solved for the 80% rule. The other 20% can start using Office 365. :)
 
January 5th, 2019, 04:45 PM
northwestmsp
 
Posts: 157
Yes please, I have posted about this many times before.
 
January 6th, 2019, 09:11 AM
Stanley Ng
 
Posts: 89
+1 for this~
 
January 6th, 2019, 10:27 AM
PcWizard
 
Posts: 14
+1
 
January 7th, 2019, 01:45 AM
Blueplanet
 
Posts: 33
+5 for us, :)
 
January 7th, 2019, 06:02 AM
Support Team
 
Posts: 7,510
Thank you for posting this and for voting. We plan to review and consider it. Thanks.
 
January 7th, 2019, 01:10 PM
aaspeer
 
Posts: 188
Yes, this would be a big +1 from us as well please.
 
January 8th, 2019, 11:36 AM
ramonbps
 
Posts: 3
I agree, even for the ones that use Google G Suite would be a +.
 
January 14th, 2019, 01:33 AM
HavenZone
 
Posts: 71
The office sync app crashes every once in a while and needs to be restarted. This means we have to constantly check the server to make sure it is running. At least if it were a windows service we could monitor it without having to check the server. This should be replaced already. I have to waste a user license just to sync the calendar. When will this feature be fixed?
 
January 14th, 2019, 06:05 AM
Support Team
 
Posts: 7,510
Thank you for posting this. Your feedback is noted.

Assuming that you currently use Outlook Sync Utility you can email us the log files for review. Please note that you can run as many such utilities in parallel on as many different PCs/servers as needed. They'll all run and won't conflict with each other.

Hope this helps.

(Update from Support Team:
Starting with version 23 an optional Office 365 Calendar Sync plugin lets perform direct calendar sync with Office 365 calendar, including automatic server-side background sync. )
 
February 11th, 2019, 03:25 AM
anthonyatech
 
Posts: 6
I know this post is a couple of weeks old, but I am in agreement with the OP. CommitCRM is a great program - works awesome with managing my entire IT business however, I do wish it integrated with Google/Office365 and Outlook and/or Thunderbird. I personally am a Thunderbird fan, but due to some limitations, we may be migrating to Outlook. Neither work can sync and neither work with sending email within the program via the email templates. This is more of an issue when Windows 10 is the OS, but very frustrating none the less.
 
February 11th, 2019, 06:09 AM
Support Team
 
Posts: 7,510
Thank you for your feedback! RangerMSP integrates with Outlook. As also mentioned over email when using Thunderbird you won't benefit from all emailing features available with Outlook such as using Email Templates.
Thanks again.
 
February 13th, 2019, 05:35 PM
northwestmsp
 
Posts: 157
Just have to throw yet another +1 to this... native O365 calendar sync would change the lives of my entire company.
 
February 27th, 2019, 11:55 PM
Kevin@multi.co.za
 
Posts: 50
+22 for us
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