is there a way to setup the alerts server to send out and email to the tech(s) an hour or time specified before the job starts in the calender \ dispatcher or appointments?
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alerts server to alert before job is due in dispatch
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sudogreg
- 145
alerts server to alert before job is due in dispatch
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Support Team
- 7532
Re: alerts server to alert before job is due in dispatch
sudogreg,
Thank you for asking this. Reminders for Calendar entries (Appointments and Tasks) currently pop when using RangerMSP client. Email notifications for created/updated Appointments and Tasks can be sent automatically to your email using RangerMSP Alerts Server, however, email reminders are not sent by email. It sounds like a cool idea and I'll log it as a request. Thank you.
Regards,
Dina
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sudogreg
- 145
Re: alerts server to alert before job is due in dispatch
thank you Dina, many of our techs would really like this feature. When we have a tech out on jobs, it would be great to have an email notification to remind of upcoming jobs.
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