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May 1st, 2020, 10:31 AM
akaplun
 
Posts: 2
Today started to get a rendering problem of the web interface



error in console shows

Quote:
cmtlistgen17009.js:5 Uncaught ReferenceError: $ is not defined
at cmtlistgen17009.js:5
Nothing was has been changed, worked fine for over a year without a problem

CommitCRM Version 17.0.0.5

any assistance would be greatly appreciated
 
May 1st, 2020, 12:18 PM
Support Team
 
Posts: 7,514
It seems like some of the software files that includes styling rules, among others, were lost.
Please try to resart the entire \Webinterface\Files folder from backup, restart the Web interface / IIS, and give it a try.

Hope this helps.
 
May 1st, 2020, 12:40 PM
akaplun
 
Posts: 2
Hi, Thanks for reply.

I've tried that, restored several versions of backups, restarted IIS but same result.

Looks like all the files are there, don't event know where to look for any error logs
 
May 1st, 2020, 12:53 PM
Support Team
 
Posts: 7,514
Thanks for the update. You may want to open a support ticket with us to further work on this. Beyond the above, missing styling files, there's nothing else that we can suggest without digging much deeper into this.

Thanks.
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