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September 19th, 2018, 02:24 PM
barry1
 
Posts: 1
We REALLY need to have a workflow manager to automate actions/email/status/labels on ticket. Also use it for alerting and customer notification. This is a must have to take CommitCRM to the next level......In my opinion of course.
 
September 19th, 2018, 02:32 PM
aaspeer
 
Posts: 188
I wholly agree with this statement. I see things other CRM/PSA tools do and although we love CommitCRM its hard not to think about moving.
 
September 19th, 2018, 03:29 PM
lpopejoy
 
Posts: 942
Definitely +1000 here.
 
October 9th, 2018, 08:31 AM
Kevin@multi.co.za
 
Posts: 50
+10,000 here
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