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Well, RangerMSP already offers a Web interface module that implements a Customer Web portal. With it customers can log-in access their account as well as to open new tickets, comment on existing ones, etc.
Let us know in case you are looking for a specific feature. |
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Hi, Yes I need a public knowledge base that integrates with CommitCRM. I already have one now called HESK but it wont open tickets are integrate, data is then all over the place. This is what I want exactly, but usingCommitCRM. http://cartcom.co.uk/helpdesk
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Since you are familiar with the API you could use it to pull your KB articles out and display them on your website
here. |