CommitCRM Business Automation for successful ITs

 
July 31st, 2019, 01:11 AM
Kevin@multi.co.za
 
Posts: 46
We are experiencing increasing problems that engineers and clients are communicating more and more via WhatsApp and not the CRM. They clients get immediate responses (which they obviously like).
We have encouraged clients to use the CRM for all the obvious reasons which they do foe approx 1 week and then it is back to WhatsApp.

Does anyone have a way of integrating WhatsApp to CommitCRM or how they have successfully got clients to use the CRM as opposed to WhatsApp.
 
August 7th, 2019, 11:43 AM
jeremyr
 
Posts: 1
Interesting question. We're experiencing a similar trend particularly with WhatsApp for Business being in use. I'll be watching this one closely.
 
August 7th, 2019, 04:30 PM
Stanley Ng
 
Posts: 89
This happened in my country about 2 years ago, majority of us using WhatsApp.
Customer created the WhatsApp Group and add us into this group.
and they complaint the issue via whatsApp.
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search



All times are GMT -6. The time now is 09:47 AM.

Archive - Top    

Commit Business Solutions Ltd.
Forum Software Powered by vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.