RangerMSP Business Automation for successful ITs

 
August 7th, 2017, 07:20 AM
lpopejoy
 
Posts: 942
Here's the email template we use for survey results. This gets sent on ticket completion.
 
August 7th, 2017, 10:49 AM
AN-Tech
 
Posts: 478
Thanks Luke
 
September 15th, 2017, 11:16 AM
ramonbps
 
Posts: 3
Hi Luke, How do you get this working. I see a adt file does it pertain to commitcrm?
 
September 18th, 2017, 08:02 AM
lpopejoy
 
Posts: 942
Hello,

You will go to Settings->Email Templates. Click "Import" in the menu bar. Choose the ZIP file, and you should see the new email template show up in your email templates list.
 
November 11th, 2018, 06:55 AM
LFITServices
 
Posts: 41
Thanks for sharing. I wish we could be more action in this area. It would be interesting to see how others format their tickets.
 
January 22nd, 2019, 05:17 PM
aaspeer
 
Posts: 188
What are you using on the backend for the link on the email? Survey Monkey or something custom?
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