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August 17th, 2011, 10:06 AM
wsandwith
 
Posts: 65
CommitCRM Team, please include auto refresh on the ticket screen in your next update!
It sucks manually refreshing that screen all the time.

Cheers!

WSandwith
 
August 17th, 2011, 10:42 AM
Support Team
 
Posts: 7,514
Request noted. Thanks.
 
August 17th, 2011, 03:57 PM
Mister-c
 
Posts: 85
+1
 
August 17th, 2011, 06:35 PM
swallservices
 
Posts: 42
+2 :)
 
August 18th, 2011, 01:37 PM
hayden
 
Posts: 115
Been requested for the last few years... it's not too hard to have a timer guys :)
 
August 19th, 2011, 05:43 AM
lpopejoy
 
Posts: 942
+3
 
August 21st, 2011, 03:48 AM
-David-
 
Posts: 88
+4
 
August 22nd, 2011, 07:48 PM
nathan.sheppard
 
Posts: 2
+5
 
August 23rd, 2011, 04:21 PM
northwestmsp
 
Posts: 157
+6
 
August 26th, 2011, 06:10 AM
nattivillin
 
Posts: 1,146
+7
 
August 26th, 2011, 06:29 PM
aaspeer
 
Posts: 188
+8
 
January 18th, 2012, 11:18 AM
racassel
 
Posts: 201
Our guys watch the calendar. We create tickets, and all tickets get dispatched to the calendar. Now I'm finding our guys are not getting to their new tickets, or schedule changes because they have to remember to hit refresh. They are so focused on their work I don't expect them to hit refresh at the end of every call. I'm so sorry but that's so 1990's. We are loosing money and productivity as a result. Can something be done about this? Quickly? Tools - Options - Calendar - Auto refresh every ___(min) . Checkbox, done!
 
January 18th, 2012, 11:21 AM
lpopejoy
 
Posts: 942
As of 5.7, there is an auto refresh. Not real-time, but it does auto refresh every couple minutes.
 
January 18th, 2012, 11:23 AM
racassel
 
Posts: 201
We're not seeing it
 
January 18th, 2012, 11:25 AM
lpopejoy
 
Posts: 942
Tools -> Options -> Tickets-1 -> "Auto Refresh"
 
January 19th, 2012, 04:17 AM
racassel
 
Posts: 201
Thank you lpopjoy; It's the calendar we need to auto-refresh. We live by the calendar, not the list.
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