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July 28th, 2013, 04:46 PM
pops1000uk
 
Posts: 226
Why would i get this error while trying to send my customer their web username and password ?
Could not retrieve IMessage Interface not supported ErrorCode -2147418113

Outlook is not running. I am using Outlook 2012 with Office 365
 
July 29th, 2013, 06:07 AM
Support Team
 
Posts: 7,510
The error you mentioned means that RangerMSP cannot access Outlook because of a broken Outlook integration layer (or privileges). Sometimes an Office-Repair fixes this.

In addition, we've found out about the MS related patch that may fix this problem and we have just emailed it to you.
 
July 31st, 2013, 01:13 PM
pops1000uk
 
Posts: 226
Resolved. thanks
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