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April 29th, 2018, 09:21 AM
Entrust2US
 
Posts: 16
We need to change the document folder path after upgrading our system from v17 to v18 and relocate it to a new server, we got this error when using "commitcrm-change-all-docs-path-v18.exe "

Error message:
A database engine version mismatch was detected.
The required version is 11.10.
An older version, 10.10, is present.
 
April 30th, 2018, 06:02 AM
Support Team
 
Posts: 7,522
​Thank you for posting this. It seems that some files (DLL's) were not updated in the \RangerMSP\Utils folder after upgrading to the newer version.

Please run the backup utility \RangerMSP\Utills\RangerMSPBackup.exe - this will refresh and copy the newer files and then run the utility for changing the document path again.

Hope this helps.
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