Transferring Commit Installation from One Server to Another
 
Note: The instructions below apply to installation of Commit version 3.7 and up.
 
1. Backup ALL the Commit server files including ALL SUB-FOLDERS. Please make sure no one is using Commit while backing up and that CommitWebInterface and CommitServer Windows Services are stopped (if used)
 
2. Copy ALL the Commit server files together with ALL subfolders from your old server (the one you are currently using) to a shared folder on your new server. All users and workstations must have full access rights to this share folder
 
3. If you use the Commit Web Interface then you should uninstall it from the old server and install it on the new server using the following commands:

<Old_Server>\Commit\WebInterface\CommitWebInterface.exe –uninstall

<New_Server>\Commit\WebInterface\CommitWebInterface.exe -install
 
4. If you use the Commit Alerts Server and/or Commit Email Connector then you should uninstall CommitServer service from the old server and install it on the new server using the following commands:

<Old_Server>\Commit\Server\CommitServer.exe –uninstall

<New_Server>\Commit\Server\CommitServer.exe -install
 
5. On the old server rename the "Commit" main folder to "Commit-Old".
 
If the path to the Commit server folder on the new server is the same as it was on the old server (i.e. you assign the same drive letter to the Commit shared folder on the new server as it was used on the old server) then the transfer is complete.
 
Otherwise, if the path to the new server is different than the original path used with the old server:
 
6. Run the Commit client installation file on ALL network workstations:
<New Server>\Commit\Utils\Install\InstallClient.exe
 
General Note:
Documents files are not stored in Commit database but are rather stored on your hard disk like any other file. In addition to transferring Commit, as explained above, you should also transfer your documents files. Make sure that you keep the old path so the files referenced from Commit will keep pointing to the correct path.
 
If you experience any problems installing Commit™ , please contact our support department.
 
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