Commit's Online Services
 
Parameters List for Accounts
Parameters List for Assets
Parameters List for Contracts
Parameters List for Items
Parameters List for Opportunities
Parameters List for Tickets
Parameters List for Knowledge Base Articles
 
Parameters list for Accounts:
 
Field Name Parameter Name to Use
Account Number <CMTLBLDATA_FLDCRDCARDID2>
Address: City <CMTLBLDATA_FLDCRDCITY>
Address: Country <CMTLBLDATA_FLDCRDCOUNTRY>
Address: Line1 <CMTLBLDATA_FLDCRDADDRESS1>
Address: Line2 <CMTLBLDATA_FLDCRDADDRESS2>
Address: Line3 <CMTLBLDATA_FLDCRDADDRESS3>
Address: State <CMTLBLDATA_FLDCRDSTATE>
Address: ZIP Code <CMTLBLDATA_FLDCRDZIP>
Assistant <CMTLBLDATA_FLDCRDASSISTANT>
Birthday <CMTLBLDATA_FLDCRDBIRTHDAY>
Company name <CMTLBLDATA_FLDCRDCOMPANY>
Contact: First & Last Name <CMTLBLDATA_FLDCRDCONTACT>
Dear <CMTLBLDATA_FLDCRDDEAR>
Department <CMTLBLDATA_FLDCRDDEPARTMENT>
E-Mail Address 1 <CMTLBLDATA_FLDCRDEMAIL1>
E-Mail Address 2 <CMTLBLDATA_FLDCRDEMAIL2>
Fax Number <CMTLBLDATA_FLDCRDFAX1>
Fax Number Extention <CMTLBLDATA_FLDCRDFAXDESC1>
Field <CMTLBLDATA_FLDCRDPERSONID>
Field1 <CMTLBLDATA_FLDCRDUSER2>
Field2 <CMTLBLDATA_FLDCRDUSER3>
Field3 <CMTLBLDATA_FLDCRDUSER4>
Field4 <CMTLBLDATA_FLDCRDUSER5>
Field5 <CMTLBLDATA_FLDCRDCOMPANYNO>
File as <CMTLBLDATA_FLDCRDFULLNAME>
ID <CMTLBLDATA_FLDCRDCARDID3>
Last Name <CMTLBLDATA_FLDCRDLASTNAME>
Phone 1 <CMTLBLDATA_FLDCRDPHONE1>
Phone 1 Ext. <CMTLBLDATA_FLDCRDPHNDESC1>
Phone 2 <CMTLBLDATA_FLDCRDPHONE2>
Phone 2 Ext. <CMTLBLDATA_FLDCRDPHNDESC2>
Phone 3 <CMTLBLDATA_FLDCRDPHONE3>
Phone 3 Ext. <CMTLBLDATA_FLDCRDPHNDESC3>
Phone 4 <CMTLBLDATA_FLDCRDPHONE4>
Phone 4 Ext. <CMTLBLDATA_FLDCRDPHNDESC4>
Popup Message <CMTLBLDATA_FLDCRDCARDMESSAGE>
Region <CMTLBLDATA_FLDCRDREGIONCODE>
Salutation <CMTLBLDATA_FLDCRDSUFFIX>
Status <CMTLBLDATA_FLDCRDUSER1>
Sub-Contact Code <CMTLBLDATA_FLDCRDSUBCODE>
Title <CMTLBLDATA_FLDCRDTITLE>
Type <CMTLBLDATA_FLDCRDKIND>
Web Address 1 <CMTLBLDATA_FLDCRDURL1>
Web Address 2 <CMTLBLDATA_FLDCRDURL2>
 
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Parameters list for Assets:
 
Field Name Parameter Name to Use
Account (*Lookup field) <CMTLBLDATA_FLDASTACCRECID>
Asset Code <CMTLBLDATA_FLDASTASSETCODE>
Asset Type <CMTLBLDATA_FLDASTASSETTYPE>
Contact (*Lookup field) <CMTLBLDATA_FLDASTCONTACTRECID>
Create Date <CMTLBLDATA_FLDASTCREATEDATE>
Created by user <CMTLBLDATA_FLDASTCREATEUSER_FLDWRKNICKNAME>
Purchase Date <CMTLBLDATA_FLDASTCUSTPURDATE>
Purchased From Us <CMTLBLDATA_FLDASTCUSTPURFROMUS>
Purchase Our Invoice # <CMTLBLDATA_FLDASTCUSTPUROURINV>
Customer PO <CMTLBLDATA_FLDASTCUSTPURPO>
Purchase Price <CMTLBLDATA_FLDASTCUSTPURPRICE>
Delivered Date <CMTLBLDATA_FLDASTDELIVEDATE>
Description <CMTLBLDATA_FLDASTDESC>
Installed By <CMTLBLDATA_FLDASTINSTALBY_FLDWRKNICKNAME>
Installed Date <CMTLBLDATA_FLDASTINSTALDATE>
License Codes <CMTLBLDATA_FLDASTLICENSECODE>
License Keys <CMTLBLDATA_FLDASTLICENSEKEYS>
License Notes <CMTLBLDATA_FLDASTLICENSENOTES>
Location <CMTLBLDATA_FLDASTLOCATION>
Manufacturer <CMTLBLDATA_FLDASTMANUFACTURER>
Manufacturer Serial No. <CMTLBLDATA_FLDASTMNFSERIALNO>
Model <CMTLBLDATA_FLDASTMODEL>
Asset Name <CMTLBLDATA_FLDASTNAME>
Notes <CMTLBLDATA_FLDASTNOTES>
PARENTASSETRECID <CMTLBLDATA_FLDASTPARENTRECID>
Quantity <CMTLBLDATA_FLDASTQUANTITY>
Record ID <CMTLBLDATA_FLDASTRECID>
Serial No. <CMTLBLDATA_FLDASTSERIALNO>
Status <CMTLBLDATA_FLDCRDPHONE3>
Last Update date <CMTLBLDATA_FLDASTUPDATEDATE>
Last Update By <CMTLBLDATA_FLDASTUPDATEUSER_FLDWRKNICKNAME>
Field1 <CMTLBLDATA_FLDASTUSER1>
Field2 <CMTLBLDATA_FLDASTUSER2>
Field3 <CMTLBLDATA_FLDASTUSER3>
Field4 <CMTLBLDATA_FLDASTUSER4>
Field5 <CMTLBLDATA_FLDASTUSER5>
Date1 <CMTLBLDATA_FLDASTUSERDATE1>
Number1 <CMTLBLDATA_FLDASTUSERNUMBER1>
Vendor Purchased Date <CMTLBLDATA_FLDASTVENDORDATEPURC>
Vendor Invoice # <CMTLBLDATA_FLDASTVENDORINVNO>
Vendor Name <CMTLBLDATA_FLDASTVENDORNAME>
Vendor PO <CMTLBLDATA_FLDASTVENDOROURPO>
Vendor Price <CMTLBLDATA_FLDASTVENDORPRICE>
Vendor <CMTLBLDATA_FLDASTVENDORRECID>
Vendor Serial No. <CMTLBLDATA_FLDASTVENDORSERNO>
Vendor Warranty Exp. Date <CMTLBLDATA_FLDASTVENDORWARREXP>
Version <CMTLBLDATA_FLDASTVERSION>
WARRANTY <CMTLBLDATA_FLDASTWARRANTYBY>
Warranty/License Exp. Date <CMTLBLDATA_FLDASTWARREXPDATE>
 
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Parameters list for Contracts:
 
Field Name Parameter Name to Use
Account (*Lookup field) <CMTLBLDATA_FLDBCTACCRECID>
Block - Used <CMTLBLDATA_FLDBCTAMOUNTUSED>
Code <CMTLBLDATA_FLDBCTCODE>
Contract Type <CMTLBLDATA_FLDBCTCONTRACTTYPE>
Create Date <CMTLBLDATA_FLDBCTCREATEDATE>
Created by user <CMTLBLDATA_FLDBCTCREATEUSER_FLDWRKNICKNAME>
Default Item Expense (*Lookup field) <CMTLBLDATA_FLDBCTDEFITMEXPNS>
Default Item Labor (*Lookup field) <CMTLBLDATA_FLDBCTDEFITMLABOR>
Default Item Part (*Lookup field) <CMTLBLDATA_FLDBCTDEFITMPART>
Description <CMTLBLDATA_FLDBCTDESCEXTERNAL>
Internal Description <CMTLBLDATA_FLDBCTDESCINTERNAL>
End Date <CMTLBLDATA_FLDBCTENDDATE>
Name <CMTLBLDATA_FLDBCTNAME>
Note <CMTLBLDATA_FLDBCTNOTE>
Record ID <CMTLBLDATA_FLDBCTRECID>
Start Date <CMTLBLDATA_FLDBCTSTARTDATE>
Status <CMTLBLDATA_FLDBCTSTATUS>
Last Update date <CMTLBLDATA_FLDBCTUPDATEDATE>
Last Updated by User <CMTLBLDATA_FLDBCTUPDATEUSER_FLDWRKNICKNAME>
Field 1 <CMTLBLDATA_FLDBCTUSER1>
Field 2 <CMTLBLDATA_FLDBCTUSER2>
Field 3 <CMTLBLDATA_FLDBCTUSER3>
 
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Parameters list for Items:
 
Field Name Parameter Name to Use
Currency <CMTLBLDATA_FLDITMCOINID>
Create Date <CMTLBLDATA_FLDITMCREATEDATE>
Created by User <CMTLBLDATA_FLDITMCREATEUSER_FLDWRKNICKNAME>
Description <CMTLBLDATA_FLDITMDESC>
Expense Type <CMTLBLDATA_FLDITMEXPITEMTYPE>
Labor Type <CMTLBLDATA_FLDITMFEEITEMTYPE>
Item Code <CMTLBLDATA_FLDITMITEMNO>
Group <CMTLBLDATA_FLDITMITEMTYPEGROUP>
Name <CMTLBLDATA_FLDITMNAME>
Notes <CMTLBLDATA_FLDITMNOTES>
Price Source <CMTLBLDATA_FLDITMPRICESOURCE>
Product/Part Type <CMTLBLDATA_FLDITMPRODITEMTYPE>
Record Id <CMTLBLDATA_FLDITMRECID>
Cost <CMTLBLDATA_FLDITMSTANDARDCOST>
Suspend <CMTLBLDATA_FLDITMSUSPENDED>
Price <CMTLBLDATA_FLDITMUNITPRICE>
Update Date <CMTLBLDATA_FLDITMUPDATEDATE>
Update User <CMTLBLDATA_FLDITMUPDATEUSER_FLDWRKNICKNAME>
Field1 <CMTLBLDATA_FLDITMUSER1>
 
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Parameters list for Opportunities:
 
Field Name Parameter Name to Use
Amount <CMTLBLDATA_FLDOPPAMOUNT>
Amount by Probability <CMTLBLDATA_FLDOPPCALCAMOUNT>
Account (*Lookup field) <CMTLBLDATA_FLDOPPCARDID>
Closing amnt <CMTLBLDATA_FLDOPPCLOSEAMOUNT>
Close <CMTLBLDATA_FLDOPPCLOSEDATE>
Currency <CMTLBLDATA_FLDOPPCOINID>
Contact (*Lookup field) <CMTLBLDATA_FLDOPPCONTACTID>
Creation Date <CMTLBLDATA_FLDOPPCREATEDATE>
Created by User <CMTLBLDATA_FLDOPPCREATEUSER_FLDWRKNICKNAME>
Description <CMTLBLDATA_FLDOPPDESCRIPTION>
Close By <CMTLBLDATA_FLDOPPESTDATE>
Oppty Type <CMTLBLDATA_FLDOPPKIND>
Opportunity <CMTLBLDATA_FLDOPPNAME>
Note <CMTLBLDATA_FLDOPPNOTES>
Open <CMTLBLDATA_FLDOPPOPENDATE>
Probability % <CMTLBLDATA_FLDOPPPROBABILITY>
Reason <CMTLBLDATA_FLDOPPREASON>
Record ID <CMTLBLDATA_FLDOPPRECID>
Record type <CMTLBLDATA_FLDOPPRECKIND>
Territory <CMTLBLDATA_FLDOPPREGION>
Source <CMTLBLDATA_FLDOPPSOURCE>
Stage <CMTLBLDATA_FLDOPPSTAGE>
Status <CMTLBLDATA_FLDOPPSTATUS>
Last Update Date <CMTLBLDATA_FLDOPPUPDATEDATE>
ast Update: By User <CMTLBLDATA_FLDOPPUPDATEUSER_FLDWRKNICKNAME>
Field1 <CMTLBLDATA_FLDOPPUSER1>
Field2 <CMTLBLDATA_FLDOPPUSER2>
Field3 <CMTLBLDATA_FLDOPPUSER3>
Opportunity ID <CMTLBLDATA_FLDOPPUSERID>
Manager <CMTLBLDATA_FLDOPPWORKERID_FLDWRKNICKNAME>
 
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Parameters list for Tickets:
 
Field Name Parameter Name to Use
Asset (*Lookup field) <CMTLBLDATA_FLDTKTASSETRECID>
Contract (*Lookup field) <CMTLBLDATA_FLDTKTBCRECID>
Account (*Lookup field) <CMTLBLDATA_FLDTKTCARDID>
Category <CMTLBLDATA_FLDTKTCATEGORY>
Cause <CMTLBLDATA_FLDTKTCAUSE>
Close Date <CMTLBLDATA_FLDTKTCLOSEDATETIME>
Contact (*Lookup field) <CMTLBLDATA_FLDTKTCONTACTID>
Creation: Date <CMTLBLDATA_FLDTKTCREATEDATE>
Created by user <CMTLBLDATA_FLDTKTCREATEUSER_FLDWRKNICKNAME>
Due Date <CMTLBLDATA_FLDTKTDUEDATETIME>
Ticket Type <CMTLBLDATA_FLDTKTKIND>
Notes <CMTLBLDATA_FLDTKTNOTES>
Open Date <CMTLBLDATA_FLDTKTOPENDATETIME>
Priority <CMTLBLDATA_FLDTKTPRIORITY>
Description <CMTLBLDATA_FLDTKTPROBLEM>
Record ID <CMTLBLDATA_FLDTKTRECID>
Account's Region Code <CMTLBLDATA_FLDTKTREGIONCODE>
Estimated Duration Needed <CMTLBLDATA_FLDTKTSCHEDLENESTIM>
Resolution Description <CMTLBLDATA_FLDTKTSOLUTION>
Source <CMTLBLDATA_FLDTKTSOURCE>
Status <CMTLBLDATA_FLDTKTSTATUS>
Status: Ext. <CMTLBLDATA_FLDTKTSTATUSNOTE>
Ticket Number <CMTLBLDATA_FLDTKTTICKETNO>
Last Update Date <CMTLBLDATA_FLDTKTUPDATEDATE>
Last Updated by User <CMTLBLDATA_FLDTKTUPDATEUSER_FLDWRKNICKNAME>
Field1 <CMTLBLDATA_FLDTKTUSER1>
Field2 <CMTLBLDATA_FLDTKTUSER2>
Field3 <CMTLBLDATA_FLDTKTUSER3>
Manager <CMTLBLDATA_FLDTKTWORKERID_FLDWRKNICKNAME>
 
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Parameters list for Knowledge Base Articles:
 
Field Name Parameter Name to Use
Category <CMTLBLDATA_FLDKBACATEGORY>
Create Date <CMTLBLDATA_FLDKBACREATEDATE>
Created by user <CMTLBLDATA_FLDKBACREATEUSER_FLDWRKNICKNAME>
Public <CMTLBLDATA_FLDKBAISPUBLIC>
Problem <CMTLBLDATA_FLDKBAPROBLEM>
Record ID <CMTLBLDATA_FLDKBARECID>
Solution <CMTLBLDATA_FLDKBASOLUTION>
Status <CMTLBLDATA_FLDKBASTATUS>
Title <CMTLBLDATA_FLDKBATITLE>
Last Update date <CMTLBLDATA_FLDKBAUPDATEDATE>
Last Update By <CMTLBLDATA_FLDKBAUPDATEUSER_FLDWRKNICKNAME>
 

* Lookup Fields can be used in order to pass parameters from an entity which is linked to the entity you are currently using. For example, you can create an Online Service for a Ticket, and pass the address of the account which is linked to the ticket.

This way you can define an Online Service for the Account, which will be activated from the Ticket window.
Lookup Field syntax:

<CMTLBLDATA_FLDTKTCARDID_FLDCRDADDRESS1>

Where:
CMTLBLDATA_FLDTKTCARDID is the pointer to the linked account
FLDCRDADDRESS1 is the account's Address field

 
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