ConnectWise Automate (Labtech) Integration
Connectwise ® Automate (formerly LabTech ®) to CommitCRM Sync tool brings efficiency and accuracy to your MSP practice. This plugin is offered by Integrity Computers, Inc.
Leveraging API’s of CommitCRM and Connectwise ® Automate / Labtech ®, this plugin brings the following capabilities:
Push tickets created in Labtech to CommitCRM. Full ticket details will be pushed to CommitCRM and linked to the correct CommitCRM Asset.
- Push Computers from Labtech to CommitCRM as Assets.
- Tickets completed in CommitCRM will sync their status back to Labtech to auto-close Labtech tickets.
- End user created tickets from the user’s tray icon will sync to CommitCRM with the correct email addresses as email recipients.