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ConnectWise Automate (Labtech) Integration

Connectwise ® Automate (formerly LabTech ®) to CommitCRM Sync tool brings efficiency and accuracy to your MSP practice. This plugin is offered by Integrity Computers, Inc.

Leveraging API’s of CommitCRM and Connectwise ® Automate / Labtech ®, this plugin brings the following capabilities:

  • Push tickets created in Labtech to CommitCRM. Full ticket details will be pushed to CommitCRM and linked to the correct CommitCRM Asset.

  • Push Computers from Labtech to CommitCRM as Assets.
  • Tickets completed in CommitCRM will sync their status back to Labtech to auto-close Labtech tickets.
  • End user created tickets from the user’s tray icon will sync to CommitCRM with the correct email addresses as email recipients.

You can learn more about this plugin, watch a short video and get access to a free trial of the plugin by visiting Integrity Website here.